Information about us
Holiday Cottages Cumbria is owned, managed, and run by me, Simon Cleasby with the help of a team of very hard-working housekeepers, maintenance staff and a quality laundry company.
I consider myself a very knowledgeable local Cumbrian with a huge passion for the Lake District and Cumbria. I travelled and worked my way around England and a few other countries for a few years before coming back to live in the South Lakes in 2003.
I’m very keen to share my knowledge of the wonderful Lake District and I take great pride in trying hard to offer a quality of service rarely found these days.
I’ve put together some folders in each cottage containing many of my favourite walks and drives around the Lake District. I’ve also included details of many of the great tourist attractions found throughout Cumbria as well as details of some of our favourite places to eat, drink and buy great local produce.
I am very passionate about our local Lakeland produce. My wife and I buy the majority of our fresh, seasonal produce direct from many of our wonderful local suppliers, farmers, fishermen and farm shops that we are fortunate to have in Cumbria. I’ll send you a list of our favourites before the start of your holiday.
I love Cumbria and the Lake District and I take a lot of pleasure when I hear from so many happy guests that I’ve helped other people enjoy this wonderful area too.
22nd December – “Good morning Simon. On behalf of my wife, son, his wife and myself, I just wanted to personally thank you so much for allowing us all the absolute pleasure of staying at Charcoal House on our pre-Christmas holiday. The house, its facilities, lovely decor throughout and the wonderful location have all contributed to our expectations being overwhelmingly exceeded.
We have been staying in the Lakes for the past 12 years in hotels and cottages and can honestly say that whilst we have enjoyed some lovely holidays, no accommodation has ever come close to Charcoal House.
Keep up the wonderful work take care stay safe and all the very best for Christmas and the new year” – Kindest Regards Andy Martin
13th August – “I wouldn’t hesitate to recommend this cottage or another through Holiday Cottages Cumbria, or to book it again myself. The service you provided throughout was excellent. Thank you very much indeed. Best wishes”, Sue Byron (Bromley, Kent)
2nd July – “We have stayed in other properties managed by Simon and as ever his attention to detail, helpful information, local knowledge, directions and contact were excellent. Thank you and your team for all the hard work and effort, particularly in what has been very challenging times. Until the next time” – John, Lyn, Isla and Rosie, Glasgow
25th June – “We have stayed in Bridgelands cottage many times and will continue to do so. The customer service you get from Simon is also wonderful. Can’t recommend highly enough.” – Jayne Allen, West Bromwich, West midlands
28th May – “Immediately upon arrival we were hugely impressed by the outstanding cleanliness of the property and by the Covid 19 precautions that have been put in place. We could not have felt safer and any Covid 19 related concerns that we might have had were allayed instantly. Communication with Simon was superb throughout, from pre-arrival to any immediate needs. We are looking forward already to returning next year.” – Phil & Lorraine Burrell, Tavistock, Devon
16th April – “Simon was great to work with on the booking, super responsive and helpful, we will definitely be booking this or one of his other properties again” – Chris Harvey
7th April – In response to my request for ‘NHS Track & Trace information – “The communication and level of care you’re taking to make these breaks viable is wonderful” – Sarah, Bickerstaffe
25th February – “Fantastic holiday cottages, we return every year for our annual girls get together and couldn’t be happier, everything is perfect! Simon always goes the extra mile, booking transactions are seamless any questions answered promptly 😁” – Lindsay Mellors, St. Helens
5th January – “Your company is not one I’ve used before. I travel a lot normally and I have been very impressed with your approach to the pandemic. I have shared my positive experience widely. I will hope to book again in more certain times. Regards Carmel” – Horsforth, West Yorks
2020 – The year we all want to forget
24th November – “You’re the best. Thank you x” – Jennie Hunt, Worsely, Manchester
31st August – “Simon was a really helpful host and we were really impressed with the measures in place due to Covid” – Suba Jones
29th August – “Thank you for the superb service you provide and I have no doubt you will be hearing from me again next year” – Julie Stevens
28th August – “Can’t thank Simon enough for all his help” – Merv Salway, Darlington County Durham
15th April – During the Covid-19 ‘lockdown’ – “Morning Simon, just sending you our support in this difficult time and to let you know, yourself and your wonderful staff are not forgotten about. As the saying goes – “WE WILL BE BACK”. Best regards and best wishes, Glynn/Sandra Hughes, St Anne’s on Sea, Lancashire
30th March – “Thank you so much Simon, you’ve been an absolute treasure dealing with our booking” – Kristina Cocker
25th March – During the Covid-19 ‘lockdown’ – “Hi Simon, Thank you for moving our booking. Very privileged to be working with people like yourselves”. Mary-Louise Gauld-Ruston
21st March – During the Covid-19 ‘lockdown’ – “Hi Simon, Awful times for all of us but you will pull through and go on to deliver the amazing service you have always delivered. Without any doubt we will support you in the future” – Sue Rigby
7th November – “Thank you Simon for a very warm & cosy welcome” – Chris & Jean & Ruby the dog, Stockton-on-Tees
28th October – “Simon was spot and we’ll organised with communication. Really enjoyed the whole experience” – John & Kate Murphy
28th Oct – “It’s the little things sometimes that make a big difference to us; the well set out arrival tray with proper sized mugs and quality biscuits! The owner checked with us to see if everything was okay – which was a nice touch” – Col Magee
4th Oct – “Thank you Simon for making us so welcome every year. Can’t wait until we’re back again in 2020” – Brian, Yvonne and Emma the dog – Harpenden, Hertfordshire
13th September – “I would definitely recommend this lovely cottage (Sawmill Cottage) and recommend booking with Holiday Cottages Cumbria, Simon was very helpful with any questions and advice. We’ve already booked another cottage with this company for March, can’t wait!! ” – Wendy Pate – Ashton in Makerfield, Lancashire
13th Sept – “Simon and his wife were so good to us, to me that makes a massive difference. Attentive and caring” – Dawn
6th Sept – “Simon and his wife are lovely people and couldn’t do enough to make sure that our stay was amazing. We will definitely be coming back again and would highly recommend to all our family and friends” – The Doddman family
22nd July – “Having stayed in Simon’s other properties previously it was just what we expected, which is high praise indeed 😊 Many thanks” – Nut and Regan family
19th July – “Simon was both helpful and prompt in communication” – Margaret, USA
9th July – “I just wanted to let you know that we had a fantastic break in Carree Cottage. In no small measure, that was due to the excellent pre-arrival service from you and the thorough information pack that you provided. You obviously put a lot of work into that and it was much appreciated. We visited many of the places you suggested and had a splendid time” – Keith Andrews, Telford, Shropshire
3rd May – “Simon was extremely helpful, always quickly responding to any queries that we had” – John Mason, Lichfield Staffordshire
1st April – “Simon has thought of everything and his recommended walks written in the guest book were a great help. We will highly recommend staying in your cottages to family/friends/colleagues. Thank you!!” – Liza
31st March – “We will definitely stay again at one of your lovely cottages. I would like to say that your attention to detail and information provided are excellent, so thank you once again” – Sarah Robinson, Walton-le-Dale, Lancashire
7th Jan – “Once again, what a wonderful house and excellent weekend we all had. Your holiday homes are exceptional, very clean and well maintained” – Lindsay Sandilands, Stalybridge Cheshire
16th Dec – “Beautiful home. Simon was super helpful. We’ll definitely be back. Thank you” – The Makins’, Cheshire
10th Dec – “Thanks to Simon for his usual flawless service” – Frank & Wendy Hayes, Lancashire
3rd Dec – “Amazing weekend in a beautiful property in a lovely location. Simon has been great. He was always at the end of the phone with answers to any questions we had and went out of his way to get more logs for us.” – Lauren, Gareth, kids and dogs, Whitby, North Yorks
31st Aug-“We would thoroughly recommend Weavers Cottage and this company on the basis of the support and help we received from Simon” – Nick Jefferies, Oldbrook, Buckinghamshire
14th Aug – “Thank you very much for making our stay in the Lake District so enjoyable and comfortable”. The Kumar family
13th Aug – “You were an amazing property manager and addressed the plumbing problem immediately so that there was no adverse impact whatsoever on our holiday and the rectification was quick and effective (by a very pleasant plumber). We wish you all the very best and look forward to renting again in the future” – Jan, Gosport, Hants
3rd Aug – “Communication and customer service provided by Simon was outstanding making our holiday a very memorable one. Thanks again Simon! we will be back” – The Kirk family, Yorkshire
25th Feb – “Simon was incredibly helpful throughout the booking process & responded quickly to any queries I had; it’s very easy to tell he deeply cares about guests having an enjoyable stay and this adds to the appeal because customer service often lets places down” – Rachel
Whoops, I was so busy that I forgot to add any ‘testimonials’ here. 2017 was by far our busiest ever year and also with more ‘repeat bookings’ from regular guests than ever before.
5th Sept. – “The property manager, Simon, was very helpful and went beyond what you would expect to ensure that everything was perfect for us, which it was. We will definitely be back!” – Jack, Cheshire
30th June – “Thank you for the informative and helpful email and attachments. Thank you Simon for the advice and information about the area and specifically your recommendations for places to go. Much appreciated” – Monica, Harrogate, North Yorkshire
24th June – “From the first point of contact to the completion of our holiday Simon and his fantastic team are a pleasure to deal with. Very professional but personable” – Lynne, Robert, Catherine and Sonny, Barnsley South Yorkshire
29th April – “Another excellent stay. Thank you Simon for all the extra touches” – Rob & Tina, Filey, Yorkshire
8th April – “Shamrock Cottage was a great place to stay again. Simon & Ailsa are lovely owners who really care about their guests. Can’t wait to stay again, thank you” – The Dickinson’s, Cornwall
28th March –“Simon your customer service is second to none. Will definitely recommend . I feel like I have made a new friend”. Ann-Frodsham, Cheshire
15th May – “This is the 4th of Simon’s cottages I’ve stayed in and I have to say, “Simon, you deliver what everyone needs EVERYTIME! Fantastic Fantastic Fantastic!! We highly recommend Simon’s cottage to everyone xx” – Julie, Cheryl, Basil & Percy, Halstead Essex
13th Nov. – “I really appreciate all your help and great advice, we have stayed in many places in the UK over the years and never have I received such helpful and honest advice – Samantha, Lancashire
6th Oct. – “Thanks to Simon and the housekeeper for ensuring this cottage is so special” – Sheila, Holmfirth, West Yorkshire
18th Sept. – “Simon, thanks to all of your support, we have enjoyed the stay at Rose Farm.
Our experience there was one of the most relaxing and fun stays ever, and I have to say I regret that we did not have time to stay more than 2 nights. I would definitely like to recommend to my friends!!! Again, thank you so much to let us stay at Rose Farm!!” – Shinji, Ricoh Europe
21st Aug. – “Thank you so much for posting back my son’s laptop charger. It has been such a pleasure dealing with you from start to finish.
We hope to return to the area again in the future and would definitely come to one of your cottages, and would recommend to any of our friends and family!” – Beverley & Family, Peterborough
16th Aug. “Simon, the owner is a pleasure to deal with.” – Laura, Edinburgh
26th July- “From our initial enquiry to completion of our holiday all correspondence has been both professional and personable. Thank you Simon for giving us a taste of a lifestyle I have dreamed of for as long as I can remember. We will certainly be recommending your properties to all of our family and friends!” Lynne & Robert, South Yorkshire
9th June – “Thanks again Simon, your customer service is second to none and I am sure we will be back soon” – Andy, Lancashire
26th May – “Simon was a star with the information he provided us for our weekend. Thank you!”– Christine, Staffordshire
23rd May – “Thanks again for your wonderful customer service” – Frank, Lancashire
10th Feb. – “Thanks for everything Simon. We had a lovely stay, the cottage is perfect.
Thanks also to your housekeeper-the cottage was spotless.
Wishing you all happy times and sunny days” – Lynn and Dave, Newcastle upon Tyne
6th Jan. – “Thanks Simon for going that extra mile when I locked myself out of the cottage and rescuing me within 30 minutes with a smile and a replacement key. Thank you so much” – John, Lincs